Privacy Policy
This Privacy Policy explains how Casino Moons (“we”, “our”, “us”) collects, uses, and protects personal information of users (“you”, “players”) when accessing and using the Casino Moons website.
By using Casino Moons services, you agree to the practices described in this Privacy Policy.
Information We Collect
Casino Moons may collect and process the following types of information:
- Personal details such as name, email address, date of birth, and contact information
- Account information including username, preferences, and profile data
- Payment and transaction details related to deposits and withdrawals
- Technical data such as IP address, device type, browser information, and location
- Gameplay activity, betting history, and transaction records
Purpose of Data Collection
The collected information may be used for the following purposes:
- Creating and managing player accounts
- Processing deposits, withdrawals, and bonuses
- Providing customer support and assistance
- Verifying identity and complying with KYC requirements
- Preventing fraud, abuse, and unlawful activity
- Improving website functionality and user experience
- Meeting legal and regulatory obligations
Cookies and Tracking Technologies
Casino Moons uses cookies and similar technologies to enhance user experience, analyse website performance, and store user preferences.
You may manage or disable cookies through your browser settings. Please note that some website features may not function properly without cookies.
Sharing of Personal Information
Casino Moons may share personal information only with trusted third parties, including:
- Payment service providers and financial institutions
- Identity verification and fraud prevention services
- Regulatory and legal authorities when required by law
- Technical and hosting service providers
Casino Moons does not sell or rent personal data to third parties.
Data Security
Casino Moons applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. While we strive to safeguard information, no online system can guarantee absolute security.
Players are responsible for keeping their account login details confidential.
Data Retention
Personal information is retained only for as long as necessary to fulfil legal, regulatory, and operational requirements. Once data is no longer required, it is securely deleted or anonymised.
Player Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction or update of inaccurate information
- Request deletion of personal data, where legally permitted
- Withdraw consent for marketing communications
- Request data portability
Requests can be submitted through Casino Moons customer support.
Age Restrictions
Casino Moons strictly prohibits underage gambling. Only individuals aged 18 or over, or the legal gambling age in their jurisdiction, may use the platform.
Age verification procedures may be conducted at any stage.
Changes to This Privacy Policy
Casino Moons reserves the right to update this Privacy Policy at any time. Any changes will be published on this page. Continued use of the website indicates acceptance of the updated Privacy Policy.
Contact Information
If you have questions regarding this Privacy Policy or how your data is handled, please contact Casino Moons customer support via the official website.